Brenda NeckvatalThe most expensive person on your team may not be the one missing deadlines. It may be the one everyone else is quietly managing around.
Brenda NeckvatalThe most expensive thing a leader carries is a charitable interpretation they never examined.
Brenda NeckvatalIntelligence does not protect you from this. In some cases, it is precisely what gets you outplayed.
Brenda NeckvatalSome people on your team do not start fires. They hand someone a match, step back, and call 911 when the smoke appears. Leaders spend enormous energy trying to identify where conflict originates.